We want you to be happy with your purchase, and we’ll address any issues that arise.
Eligibility for Refunds:
Order Issues: Refunds are only available if there’s an issue with your order (e.g., incorrect or significantly damaged items). Items must be returned in original condition within 7 days.
Damaged Items: Report significant shipping damage within 10 days of receipt. Minor shipping wear is not eligible for refunds. Replacements or refunds for damages are at our discretion.
Non-Refundable Situations:
Returns after 7 days.
Refunds for customers changing their minds.
NO Refunds on eBook purchases or digital downloads of any kind.
No Exchanges, Store Credit, or International Refunds:
Exchanges and store credit might be offered at the discretion of our team.
International Orders: All international orders are final and not eligible for refunds or returns. Contact us if you are dissatisfied with your order in some way.
How to Request a Refund:
Email author@jamilajasperromance.com with your order details and, if applicable, photos of the issue.
Approved refunds will be processed within 7-10 business days after we receive the returned item.
Want to request a refund here?
Click here to let us know what happened and what we can do to help. Please include photos if you have any.